ITC Translation Quality Standards

ITC has combined expert translators and language management staff with comprehensive quality assurance processes to establish itself as a language industry leader. Drawing on translation industry best practices and metrics, such as those set forth in ISO 9001:2000 and EN 15038, ITC’s quality management system involves project management workflows, client communication procedures, and strict requirements regarding translator selection. Each translation project, no matter how small or how many languages, is carried out in accordance with this strict QA methodology. These linguistic QA processes are fully documented, regularly audited, and continuously fine-tuned based on years of feedback from partners, clients, and vendors. This continuous improvement system allows ITC to streamline its processes in order to meet clients’ needs as efficiently as possible.

Specific linguistic QA processes implemented by ITC include having a second native-speaking linguist proofread all projects prior to client delivery. Nothing is delivered until it has been quality checked and approved by multiple team members. ITC GLOBAL TRANSLATIONS has developed specific checklists for every step of the localization process, including translation, DTP, proofreading, final quality control, etc. As part of the company’s continuous improvement cycle, all translators receive regular feedback on the quality of their work.

Thanks to these quality checks, you can disseminate your translated materials with confidence knowing that they meet the highest of linguistic standards. ITC’s well-established working relationships are a testament to ITC’s high quality services. With such a strong record of client satisfaction, ITC is confident in its ability to outperform the competition and exceed client expectations.

ITC Translation Confidentiality Agreement

ITC understands that your materials may be sensitive or confidential in nature, and we take this confidentiality seriously. In order to obtain access to these materials, as necessary for translation or localization purposes, ITC is generally willing to sign and comply with any non-disclosure or confidentiality agreement that clients may require. Furthermore, all of ITC’s sub-contractors are required to sign and adhere to a non-disclosure agreement between themselves and ITC, thereby guaranteeing that your content is safe with us! As an added assurance, ITC is certified as HIPAA-compliant.